Money Back Guarantee and Refund Policy
Healtheo Pty Limited, creator of the my.ealtheo.com subscription service and related products, provides the following refund policy:
- Within 30 days of the purchase of your my.healtheo.com paid subscription and/or related products, you may cancel your account via the clearly-marked contact form, under the “Contact” section above, and we will refund the full amount you paid upon request.
- No refunds are provided after the first 30 days, and we do not provide pro-rata refunds for canceled accounts.
- After the initial refund period expires, Healtheo will continue to charge you on an annual basis at the initial subscription rate unless you cancel your account via the clearly-marked “Cancel” link within your my.healtheo.com account. This will happen on the same day of the subsequent year that you initially joined.
- We will send notification on the day your credit card is charged to the email address you provide us.
PLEASE NOTE: This policy is final and no discussion will be entered into.